Summary
Calm, organized professional known for reliability, professionalism, and creating structure in busy office environments.
Experience
Mortgage Processor
2025 – 2026
AmeriSave Mortgage · Remote
- Processed high-volume mortgage files with precision, ensuring documentation completeness, accuracy, and regulatory compliance
- Managed borrower file organization and tracked workflow milestones across loan origination systems
- Coordinated across borrowers, underwriters, loan officers, and third-party vendors to keep files moving
- Performed detailed data entry and maintained up-to-date records throughout the loan lifecycle
Executive Assistant
2022 – 2025
Digilu · Remote
- Managed executive calendars, email accounts, and task pipelines across multiple time zones
- Coordinated client communications and internal scheduling; ensured no meeting or deadline was missed
- Planned domestic and international travel with full logistical documentation and detailed itineraries
Administrative Manager
2016 – 2022
Valencia Management Group · Santa Clarita, CA
- Oversaw contract management, implementation workflows, and compliance tracking for HOA portfolios
- Ensured adherence to government and corporate regulations across all managed properties
- Led vendor bidding processes and maintained comprehensive electronic and physical records systems
- Disseminated governing documents, civil code requirements, and legal compliance guidance to HOA stakeholders
- Produced Board and Manager reports on a scheduled and on-demand basis
Administrative Assistant
2013 – 2016
Property Management Professionals · Santa Clarita, CA
- Supported Community Asset Managers across 100+ communities with daily administrative coordination
- Maintained Board Meeting Calendar and organized hearings, project proposals, and committee schedules
- Trained and mentored customer care representatives on process and communication standards
- Managed website updates, social media, email communications, and community newsletter production
Store Manager
2008 – 2013
Ma Maison — Home & Gift Boutique · Santa Clarita, CA
- Oversaw daily operations including purchasing, vendor coordination, shipping, and receiving
- Hired, trained, and scheduled staff; managed merchandising and store presentation