DM

Dana Moreno

Community & Public Service

d.moreno.bhw@gmail.com 661-433-0185 Chatsworth, California 91311

Summary

Professional and service-minded administrator known for reliability, clear communication, and supporting people with patience and professionalism.

Experience

Mortgage Processor 2025 – 2026
AmeriSave Mortgage  ·  Remote
  • Ensured full compliance with regulatory documentation standards in a federally governed lending environment
  • Maintained accurate, audit-ready borrower files through meticulous data entry and records management
  • Coordinated across multiple professional stakeholders to meet compliance deadlines and disclosure requirements
Executive Assistant 2022 – 2025
Digilu  ·  Remote
  • Managed sensitive executive communications and organizational records with strict confidentiality
  • Coordinated multi-stakeholder scheduling and maintained reliable documentation of commitments and decisions
Administrative Manager 2016 – 2022
Valencia Management Group  ·  Santa Clarita, CA
  • Administered compliance tracking for HOA contracts, ensuring alignment with state civil code and government regulations
  • Disseminated legally required governing documents and policy updates to homeowners and board members across managed communities
  • Prepared formal Board and Manager reports in accordance with organizational and regulatory standards
  • Oversaw vendor selection including bidding, evaluation, and compliance documentation
  • Maintained comprehensive electronic and physical records systems for multiple community portfolios
Administrative Assistant 2013 – 2016
Property Management Professionals  ·  Santa Clarita, CA
  • Provided administrative coordination for 100+ HOA communities, supporting Asset Managers with regulatory and operational compliance
  • Maintained Board Meeting Calendars, coordinated public hearings, and organized project proposals for community governance bodies
  • Trained customer care staff in policy communication and compliance-aligned service standards
  • Produced and distributed official community newsletters and managed public-facing digital communications
Store Manager 2008 – 2013
Ma Maison — Home & Gift Boutique  ·  Santa Clarita, CA
  • Managed operational records, vendor contracts, and inventory documentation
  • Oversaw staff scheduling, purchasing compliance, and vendor coordination